Can't quit recovery mode on MacBook Pro 13 inch M1 chip

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Can't quit recovery mode on MacBook Pro 13 inch M1 chip

Basically, my macbook pro 13 inch M1 chip, went into recovery mode a few days ago… not sure what triggered it, but i contacted the apple support, and they guide me thru by telling me to reinstalling MacOs… the first time, it didnt succeed due to network issue, then I used my personal hospot.. and it eventually, it flashes pink screen (not sure if it reinstalled or not) and went back into the normal state… then I asked if I need to check anything to make sure its alright, hence they told me to update latest version… and I did, it installed. After installation, its in normal state but after a while it flashes pink screen and went into recovery mode… from then, it cant be settled anymore even with reinstallation… is there any other way that I can try instead of erasing my mac? Plz helpp

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.1

Posted on Nov 30, 2024 9:01 AM

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Answer 1

Nov 30, 2024 1:53 PM in response to Graceeee0512

Try clearing the NVRAM. Launch the Terminal app from the Utilities menu on the menu bar while booted into Recovery Mode. Run the following command (press the "Return" key to submit the command). You may see a couple of items that could not be cleared due to permission issues (usually related to the computer name), but as long as there are no actual errors regarding the command itself, then restart the computer to see what happens.

nvram  -c

If you have access to another Mac, then you may be able to try a DFU firmware Revive which resets the security enclave chip & system firmware. The other Mac will likely need to be running macOS 15.x Sequoia, but you can try one running Sonoma.

Make sure all external devices are disconnected in case one of them is causing a problem.

If your internal SSD has at least 80GB+ of Free storage space (ignore the "Available" value since it is misleading), then you can try creating a new APFS volume & install macOS into that new APFS volume for testing. It is not quite as good as a clean install of macOS, but it is close. Or you can install macOS to an external SSD. Just make sure to test the laptop thoroughly before installing any third party apps, or migrating/restoring from a backup.

If you decide to erase the computer and you also have access to another Mac that you can use to perform a DFU firmware Restore, then do that since it will be better than just erasing the disk & reinstalling macOS.

I doubt any of this will help, but it is all you can do before having Apple or an Apple Authorized Service Provider examine the laptop.

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Answer 2

Nov 30, 2024 9:13 AM in response to Graceeee0512

You should probably should arrange to have the computer evaluated for service.

You can make a Genius Bar appointment for hardware/software service and support using this link:

Contact Apple for support and service - Apple Support

Get your Mac repaired and see how much will it cost:

Mac Repair & Service - Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

AND, if you haven't already, do make sure you backup your data before you do anything else. You'll hate yourself for not doing it when it all goes away. Back up your Mac with Time Machine - Apple Support

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Can't quit recovery mode on MacBook Pro 13 inch M1 chip

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