treethinker wrote:
Does Apple bother to monitor these streams? No-one who is not employed by Apple need respond to this,
These threads are monitored by the Hosts to make sure everyone sticks to the terms of use. The Hosts do not have the time (or the remit) to monitor for feedback or issues. This is not "conventional wisdom;" it's a fact.
Apple also doesn't respond here except in cases of health or safety and then only to direct people to the proper channels.
There are times when, if there is already a known issue, a specific team will look through the forum posts to find examples. They may even reach out to individuals for more information. I've had that happen. I ended up on a conference call with a number of folks from Apple.
If you want Apple to know your concerns, you need to use one of the proper channels. You can contact Apple support. All issues are logged. You can also use the feedback page:
Product Feedback - Apple
Unless Apple wants or needs more information, they will not respond to your feedback. However, it's logged and sent to the correct people. There are numerous examples of feedback resulting in features changes. For actual bugs, I'd bet Apple is well aware of them and is working on them. What we will never know is what the priority of a particular bug is. The more people who report it to Apple, though, the more likely Apple is to give it more attention. So yes, feedback matters.