Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I lost my mum in 2017 and somehow iphone photos has forgotten her name tagged to the photos. I can’t seem to name her under ‘name this person’ again as the option doesn’t appear in her solo photo. I can’t add her through pets & people as her face doesn’t come up in the suggestions. I am so frustrated at this. Please help if anyone know why this is happening. This is very painful when she never features as a person !
You don't say what iOS you have. Updating can cause a re-scan of faces, so if you don't have iOS18, you should try updating.
On an iPhone or iPad, you can't directly name a face that Photos doesn't recognize. One "workaround" would be to do it on a Mac, which allows you to select people and name them, even if the face isn't recognized. It's what I do, but I'm guessing you don't have a Mac, so this won't work for you.
Another thing that I do is include the name in the Caption field in the Info window. Then, if you search for, say "Caitlin Clark," you'll get the ones that Photos recognized and also the pictures with "Caitlin Clark" in the caption. To be able to search this way, the name needs to be first in the caption.
This is good practice in any case. Face tags can be lost in OS update, and they don't transfer with an exported image file. But captions export with the picture. I include the name in the caption for every picture that has a recognized face, as well as for un-recognized faces.
Iphone photos pets & people
