Lost Documents after Software Update
After software update on my iPad , I have lost documents from Pages App. I have just bought extra icloud storage. Still not recovered. Can anyone help?
iPad mini 6, iPadOS 18
Question marked as
Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart, it may be necessary to restore your data from your iCloud or iTunes backup - should you have one. If you don't have a pre-existing backup, your data may be irretrievably lost.
Restore all content to iPad from a backup - Apple Support