Refunded money charged again on Apple subscription

I requested a refund for a subscription, and after it was approved and the money was returned to my card, the amount was charged again. It’s not showing up on my Apple bill as a purchase, but the money is no longer on my card.


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Posted on Dec 1, 2024 9:45 AM

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Posted on Dec 1, 2024 10:12 AM

The support article If you see 'apple.com/bill' on your billing statement - Apple Support explains how you can check your iTunes and App Stores purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by Family Sharing members, others sharing your card (such as a spouse or a second Apple Account you have; you may not see a receipt). The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


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Question marked as Top-ranking reply

Dec 1, 2024 10:12 AM in response to kenedieupshaw

The support article If you see 'apple.com/bill' on your billing statement - Apple Support explains how you can check your iTunes and App Stores purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by Family Sharing members, others sharing your card (such as a spouse or a second Apple Account you have; you may not see a receipt). The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


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Refunded money charged again on Apple subscription

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