Cannot update iPadOS
Hey,
So, I'm faced with a conundrum.
Firstly, it's about my mother-in-law's iPad, which I was trying to help her with....she's 79 so not up on this stuff (and I thought I was!).
Basically, it's all about a notification she got for a Software Update (iPadOS 18.1.1...and she's currently on iPadOS 17.6.1). When we tried to update three times it said she had no space, despite it looking like she clearly has space.
Here are the details:
iPad Storage
19.81 GB of 32 GB used (12.17GB available)
Largest app is only taking up 727MB (gmail), second largest 598MB (facebook), etc etc to the smallest apps like voice memos using 1-2MB. Total storage from apps around 3.6GB
At the bottom of the list of apps it says:
iPadOS (17.6.1) 9.13GB
System Data 6.23GB
So these two items are taking up half the space on the iPad.
Then in software update where it's saying she should update we see;
iPadOS 18.1.1
Apple Inc.
3.23 GB
One would assume from this that 3.23GB space is required? Or what does that mean?
Certainly the available space is (supposedly) 12.17GB
But every time she tries to update she's told there is not enough space.
I'm quite stumped by this.
Can anyone provide insight?
Thanks
iPad (7th generation)