How can I resolve login problems on Safari?

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Level 1

76 points

How can I resolve login problems on Safari?

I recently updated my newer iMac to Sequoia. For the last few days, I've been unable to log onto my financial account website.

Tech help at the financial company suggested using a different browser. I tried logging in using Firefox and it worked just fine. The tech suggested something was wrong with Safari.

I did restart my iMac to no avail and verified user name and password.

Has anybody else had any issues? What's going on?

Bob.

[Re-Titled by Moderator]

Posted on Dec 2, 2024 9:31 AM

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Answer 1

Top-ranking reply

MrHoffman

Level 10

148,177 points

Dec 2, 2024 12:24 PM in response to Bob Covell

If you have any add-on security apps, add-on anti-malware apps, add-on VPN apps, add-on cleaner apps, add-on web browser extensions or ad-blocker extensions, or similar, remove all of those per the vendors' instructions, restart, and try again.

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Answer 2

Bob Covell Author

Level 1

76 points

Dec 22, 2024 7:47 PM in response to Bob Covell

I think I figured out the problem. I had two accounts with my financial company and I think things (ie. me) were getting confused on which user name and password to use on which account. I've set up new passwords and when entered manually, they work and I can access my account.

So, no further problems with Safari.

Bob.

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