Apple pay fails at store terminals after iOS 18.1.1 update on iphone 13

I received prompts to update to iOS 18.1.1 yesterday on ipnone 13 , now none of the payment options that I have stored in my wallet are working. I tried powering both off and restarting, removing then adding back each card. Tried both the add new card and use previous card options, nothing is working on gas station or grocery store. I can directly use the the same registered payment methods thru apple pay online but just not on the shop terminal. When i take phone near the terminal nothing registers. My bank card is fine and its registered on other phones and that works fine. Its only the ios 18.1.1 update that caused it.


Additionally i had some game tix stored on my wallet and they could not scan it as well last week at the entrance (definitely happened after iOs update, nothing else)


Help really need it. Do not want to change phone if possible

iPhone 13

Posted on Dec 2, 2024 2:10 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2024 2:25 PM

You need to have diagnostics performed. It can be done remotely via a phone call to Apple Support or a Genius Bar appointment at a nearby Apple Store if convenient.


Based on your description of the tickets not scanning and now (after the update) cards not scanning, I suspect hardware issue and not software.


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple

Support Options - Apple Support

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Question marked as Top-ranking reply

Dec 2, 2024 2:25 PM in response to rck2023

You need to have diagnostics performed. It can be done remotely via a phone call to Apple Support or a Genius Bar appointment at a nearby Apple Store if convenient.


Based on your description of the tickets not scanning and now (after the update) cards not scanning, I suspect hardware issue and not software.


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple

Support Options - Apple Support

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Apple pay fails at store terminals after iOS 18.1.1 update on iphone 13

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