Won’t let me downgrade iCloud storage

i am unable to downgrade my 200 GB iCloud storage plan to 50 GB. When I click on 50GB it won’t let me click done. Seems like an Apple scam but is there a. Fix?

iPhone 16, iOS 18

Posted on Dec 2, 2024 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2024 12:33 PM

Read this support article to learn how to...

"Downgrade or cancel your iCloud+ plan" on an iOS device, a Mac, or a PC.

Click here --> Downgrade or cancel your iCloud+ plan - Apple Support

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


4 replies
Question marked as Top-ranking reply

Dec 3, 2024 12:33 PM in response to brenhaven

Read this support article to learn how to...

"Downgrade or cancel your iCloud+ plan" on an iOS device, a Mac, or a PC.

Click here --> Downgrade or cancel your iCloud+ plan - Apple Support

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


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Won’t let me downgrade iCloud storage

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