problem with imessage

I am having issues with iMessage. In settings it is stuck on my email address and does not allow me to select my number. This means that some messages are not going through or people I am messaging have one set of messages for my number and one for my email.


I've tried the normal fixes of signing out of my apple account and selecting my number rather than email. Nothing works. It does not allow me to select my number at any point.


It was also suggested it might be because I have changed phones in the last 24 hours but it has now been 3 days.


Any ideas?!

iPhone 13, iOS 18

Posted on Dec 3, 2024 2:28 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2024 11:08 AM

I got it Resolved!

long story short call Apple and speak with a senior advisor. Ask when if your phone number is blocked from iMessage


long story;

yesterday I received several spam text messages like you know the oh your packages can’t be delivered blah blah blah. I got like three or four of those and every time I would report it as junk and have it deleted so I guess somehow that backfired on me and that caused my number to be blocked on iMessage so after the third call to Apple, I spoke with the senior advisor and the lady told me like oh yeah your number is blocked she sent me a series of codes. It took like three tries and she told me like OK. Your number is unblocked, but you know we can only reverse this one time so the next time it happens I guess I will probably have to get a whole new phone number. I hope you can get them to help you !!!

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2 replies
Question marked as Top-ranking reply

Dec 3, 2024 11:08 AM in response to Rossjamescollins

I got it Resolved!

long story short call Apple and speak with a senior advisor. Ask when if your phone number is blocked from iMessage


long story;

yesterday I received several spam text messages like you know the oh your packages can’t be delivered blah blah blah. I got like three or four of those and every time I would report it as junk and have it deleted so I guess somehow that backfired on me and that caused my number to be blocked on iMessage so after the third call to Apple, I spoke with the senior advisor and the lady told me like oh yeah your number is blocked she sent me a series of codes. It took like three tries and she told me like OK. Your number is unblocked, but you know we can only reverse this one time so the next time it happens I guess I will probably have to get a whole new phone number. I hope you can get them to help you !!!

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problem with imessage

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