The Internet connection quits after 30-60 secs after powering up and logging into MBP. The Internet only works in Safe Mode. This problem started after trying to reinstall Norton. I have run RemoveNortonMacFiles.command 8.0.12. I have run EtreCheck and have report. The report says I have AVG but cannot see app.
MacBook Pro 15″, macOS 13.7
QCI1 wrote:
The Internet only works in Safe Mode. This problem started after trying to reinstall Norton. I have run RemoveNortonMacFiles.command 8.0.12. I have run EtreCheck and have report. The report says I have AVG but cannot see app.
I think you have your answer. Uninstall both Norton & AVG by following the developers' instructions. Unfortunately sometimes even the developers' uninstall instructions are not able to completely remove all traces of their products.
Anti-virus software, cleaning/optimizer apps, and third party security software are not needed on a Mac and usually cause more problems than they solve because they interfere with the normal operation of macOS at a very low level. macOS has great built-in security especially when combined with the user practicing safe computing habits as outlined in this excellent article:
Effective defenses against malware and other threats - Apple Community
QCI1 wrote:
The Internet only works in Safe Mode. This problem started after trying to reinstall Norton. I have run RemoveNortonMacFiles.command 8.0.12. I have run EtreCheck and have report. The report says I have AVG but cannot see app.
I think you have your answer. Uninstall both Norton & AVG by following the developers' instructions. Unfortunately sometimes even the developers' uninstall instructions are not able to completely remove all traces of their products.
Anti-virus software, cleaning/optimizer apps, and third party security software are not needed on a Mac and usually cause more problems than they solve because they interfere with the normal operation of macOS at a very low level. macOS has great built-in security especially when combined with the user practicing safe computing habits as outlined in this excellent article:
Effective defenses against malware and other threats - Apple Community
Thank you very much, HWTech! I will read the article. I have never thought of NOT having 3rd party anti-virus on my Mac. It would make life simpler not dealing with Norton.
Thanks again for the help.
You're welcome.
2017 MacBook Pro: internet quits after login everytime
