I fell asleep with money in my account, I woke up and something took 19 euros from me, I'm in shock, about please return the money, this is not right
[Re-Titled by Moderator]
iPhone 14 Pro Max, iOS 18
nastewa15 wrote:
nothing worked, I wouldn't have signed up for such an expensive subscription, I'm looking at the screen
Does the subscription show here?
View or cancel app subscriptions on iPhone - Apple Support
I suspect it does not and that you were directed to the Hint site by a Social Media link or Web Advertisement and chose to have your Horoscope read and signed up for a subscription without knowing it. The subscription has nothing to do with Apple and that company would be charging you directly in that case.
What happened when chose the option titled "How do I cancel my subscription?" from the link that was provided.
https://help.hint.app/hc/hint-help-center/en
After that, you can:
Other people have been scammed by this same website as well. The billing description may say something like Hint App and even the website, but it was not because of an app that you were billed. Here is an example where others have been scammed. Note that not all links in the post still work as it was a year ago and Hint has changed how cancellation occurs, but some of them still do.
How do I seek a refund for a subscription… - Apple Community
nastewa15 wrote:
nothing worked, I wouldn't have signed up for such an expensive subscription, I'm looking at the screen
Does the subscription show here?
View or cancel app subscriptions on iPhone - Apple Support
I suspect it does not and that you were directed to the Hint site by a Social Media link or Web Advertisement and chose to have your Horoscope read and signed up for a subscription without knowing it. The subscription has nothing to do with Apple and that company would be charging you directly in that case.
What happened when chose the option titled "How do I cancel my subscription?" from the link that was provided.
https://help.hint.app/hc/hint-help-center/en
After that, you can:
Other people have been scammed by this same website as well. The billing description may say something like Hint App and even the website, but it was not because of an app that you were billed. Here is an example where others have been scammed. Note that not all links in the post still work as it was a year ago and Hint has changed how cancellation occurs, but some of them still do.
How do I seek a refund for a subscription… - Apple Community
In most cases users have been linked to this site from a Social Media post or Advertisement and have started a subscription with the developer directly, which bypasses Apple's ability to manage the subscription. Review the information they provide on their website. It makes no difference that they also have an app, many businesses also allow subscriptions to be made directly with them and most would prefer it so you are not able to easily cancel it through Apple.
https://help.hint.app/hc/hint-help-center/en
You can check if you started the subscription using an in-app purchase from the app. This would then be one that is managed by Apple and can be easily cancelled here:
View or cancel app subscriptions on iPhone - Apple Support
Let us know where you were able to cancel the subscription.
nothing worked, I wouldn't have signed up for such an expensive subscription, I'm looking at the screen
How to cancel Hint subscription from App Store on iPhone
