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verification failed an unknown error ocurred

i have made an new apple account it was working fine after 2 or 3 days i got a notification update apple account setting i am updating it now it always say verification failed an unknown error occured an i am resetting my password but not getting any response from apple please anyone help me in this it will be very greatful

Posted on Dec 4, 2024 2:47 AM

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2 replies

Dec 4, 2024 3:58 AM in response to hassan1023

See this --> If you see an error when you update or restore your iPhone, iPad or iPod - Apple Support (IN)


Or this --> iOS update and restore errors - Apple Support


Error 53 --> If you see error 53 when you update or restore your iPhone or ...


Error 9, 4005, 4013, 4014 --> If you see error 9, 4005, 4013, or 4014 when you restore your ...


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable





VPN or proxy connections might prevent your device from contacting the update servers.



Here are some things you can try:


Basic checks:

  • Make sure your iPhone is connected to a stable Wi-Fi network. A weak or intermittent connection can cause update issues.
  • Ensure your iPhone has enough storage space. The update might not be able to download if your storage is full. Go to Settings > General > [Device name] Storage and see how much space you have available. If you need to free up space, delete unnecessary apps or files.
  • Force restart your iPhone. This can clear any temporary glitches that might be causing the problem. For an iPhone 7, press and hold the Sleep/Wake button and the Volume Down button simultaneously until you see the Apple logo.
  • Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support



More advanced troubleshooting:


verification failed an unknown error ocurred

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