I purchased the 2TB iCloud storage for $9.99 per month plan for my daughter’s phone. It’s still telling me that her storage is full and cannot accept more content or new downloads.
any suggestions would be helpful thank you
Jj1- wrote:
I purchased the 2TB iCloud storage for $9.99 per month plan for my daughter’s phone. It’s still telling me that her storage is full and cannot accept more content or new downloads.
any suggestions would be helpful thank you
You could buy a billion GB of iCloud Storage and it won't add space to your daughters iPhone. iPhone storage is fixed at purchase. Once purchased you got a phone with 64GB of memory. The phone will always have 64GB of memory.
You likely really didn't need to buy 2TB of iCloud Storage, since it really won't do what you hoped it would. All iCloud Storage does is permit you to sync more data with iCloud, when the 5GB of free data you were given doesn't meet your iCloud Storage needs. Read this to better understand the difference --> What's the difference between device storage and iCloud storage? - Apple Support
If your daughters phone is out of memory, she'll need to delete things off her phone she doesn't need or use, such as Apps, Music, Photos, Files, Messages, Email, etc.
Jj1- wrote:
I purchased the 2TB iCloud storage for $9.99 per month plan for my daughter’s phone. It’s still telling me that her storage is full and cannot accept more content or new downloads.
any suggestions would be helpful thank you
You could buy a billion GB of iCloud Storage and it won't add space to your daughters iPhone. iPhone storage is fixed at purchase. Once purchased you got a phone with 64GB of memory. The phone will always have 64GB of memory.
You likely really didn't need to buy 2TB of iCloud Storage, since it really won't do what you hoped it would. All iCloud Storage does is permit you to sync more data with iCloud, when the 5GB of free data you were given doesn't meet your iCloud Storage needs. Read this to better understand the difference --> What's the difference between device storage and iCloud storage? - Apple Support
If your daughters phone is out of memory, she'll need to delete things off her phone she doesn't need or use, such as Apps, Music, Photos, Files, Messages, Email, etc.
That message refers to storage space on the device. Renting iCloud storage does not add to space on the phone. If you need space on the device, you will need to delete or move existing content.
What's the difference between device storage and iCloud storage? - Apple Support (CA)
Many items like photos and videos stored on her iPhone can be reduced in size by optimizing her photos in the Apple Photos app.
You purchased ICloud storage, it does not increase the phone's storage capacity. The phones storage space is a fixed size and cannot be increased.
The difference between phone storage and iCloud storage -
What's the difference between device storage and iCloud storage? - Apple Support
iPhone 12-64GB storage issues
