Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Issue with iPhone 13 Pro Max after iOS 18.1.1 update

Since updating to the new iOS 18.1.1 version my iPhone 13 Pro Max has been facing some issues.

1) the microphone seems to not be working- muffled sounds when I am on call whether normal call or WhatsApp call. But on speaker I can be heard clearly. Microphone works on video and on voice memos but not on call.

2) battery drains fast and phone overheats. Hope this is something that’s fixable. I hope this issues can be rectified with the new 18.2 update



[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Dec 5, 2024 12:33 AM

Reply
3 replies

Dec 7, 2024 5:20 AM in response to Anonnyfish

Multiple users, especially 12 to 14 series had reported green screen issue and other related issues. I can confirm that because my 13 pro max phone got the green screen issue about 18 months back, luckily for me it was under the one year warranty period and so got the display replaced for free.

Further, when was in the service center I could see a lot of customers queuing up for same issue and many of them were denied free screen replacement because of out of warranty and were asked to pay up.


[Edited by Moderator]

Dec 7, 2024 5:32 AM in response to ravi2022


Very soon, this post of mine might be taken down or a portion of it might be edited/removed.

You might also get a reply on reset and restart options stating that it’s not always a software related issue.

Anyways, the device is not going to get the much hyped AI features which is available even in a basic android phone nowadays ( Apple says neural engine, processor etc.,).

Hard earned money, think about this as well - Compare with Google tensor processor which supports Gemini AI or a Snapdragon processor on Samsung devices in the same or little less price range.

Issue with iPhone 13 Pro Max after iOS 18.1.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.