iPad 10 not connecting to HP printer

My iPad 10 suddenly won’t connect to my HP printer but my iPad 5 will connect. With the iPad 10, there is a message ‘select printer’ when I select the printer it’s accepted but immediately returns to the message ‘select printer’.




[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on Dec 5, 2024 3:44 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2024 4:32 AM

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If your printer supports AirPrint - and is set-up correctly - should you continue to experience difficulties, one of your installed Apps may be interfering with your iPad's internal routing table, or your WiFi Router may be unexpectedly failing to pass or selectively block Apple Bonjour traffic on your local network.


Do you have any security Apps (such as Norton) or VPN installed on your iPad? If so, these may be interfering with your iPad's internal routing table - and may interfere with AirPrint/AirPlay/WiFi Hotspot or other Apple services. If present, it may be necessary to temporarily remove such Apps from your iPad - and then perform a forced-restart.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 5, 2024 4:32 AM in response to Jag1000

See:



If your printer supports AirPrint - and is set-up correctly - should you continue to experience difficulties, one of your installed Apps may be interfering with your iPad's internal routing table, or your WiFi Router may be unexpectedly failing to pass or selectively block Apple Bonjour traffic on your local network.


Do you have any security Apps (such as Norton) or VPN installed on your iPad? If so, these may be interfering with your iPad's internal routing table - and may interfere with AirPrint/AirPlay/WiFi Hotspot or other Apple services. If present, it may be necessary to temporarily remove such Apps from your iPad - and then perform a forced-restart.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support


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iPad 10 not connecting to HP printer

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