Why are my app transactions failing on the App Store?

Hi SueCQ58,

welcome to the Apple (user-to-user) Community!

Re: "Why are my app transactions failing on the App Store? : The purchase goes through as usual,

but then get error msg stating transaction failed."

Could be any one of various reasons. As Apple users, like yourself, we have no access to your accounts.

Seems Apple accepts the purchase, but the payment method's provider fails the transaction.

Eg:

✽ Is your payment method one that Apple can accept in your country or region ?:

Payment methods that you can use with your Apple Account - Apple Support

✽ You may need to check with the provider of your payment method why transactions are not going through.

✽ If using a card, your card's expiry date may no longer be valid.

✽ Your provider may not be allowing international transactions

✽ If you have disputed a charge from Apple:

you may need to ask the provider of your payment method to allow transactions from Apple again.

___________________

If you need assistance: See if Apple support's online article (link below) for what to do may help:

If your payment method is declined in the App Store or iTunes Store - Apple Support

You can: View your purchase history for the App Store and other Apple media services - Apple Support to see if there is anything there about the problem.

Maybe there's a problem with a previous purchase:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

Else: You may want to reach out to the Billing and Subscriptions Support Team:

There is a “Get Support” Link (or use the App) at the bottom of their webpage:

Subscriptions and Billing - Official Apple Support