11 Replies Latest reply: Sep 10, 2010 3:16 PM by the fiend
GIYEOH Level 1 Level 1 (0 points)
It wont go away even though i pressed the reset button more than 10 times already

windows, Windows 7
  • Makaroons Level 1 Level 1 (0 points)
    same here.. in addition, when i charge it, it says please wait, very low battery after a while the apple symbol is frozen again. i dunno what to do...
  • the fiend Level 5 Level 5 (7,885 points)
    GIYEOH wrote:
    It wont go away even though i pressed the reset button more than 10 times already

    ... the reset button...?
    To reset or re-start an iPod Classic, turn the Hold button on then off again and then press-and-hold the Menu and Select (centre) buttons for _ten seconds._ Does the Apple logo appear? If so, the iPod should re-start after a few more seconds. If not, try this again up to three times before deciding this won't work.

    Phil
  • the fiend Level 5 Level 5 (7,885 points)
    Makaroons wrote:
    ... after a while the apple symbol is frozen again.

    What do you mean - when after? Did you let it charge, unplug it and then the Apple logo appears but freezes?

    If the message says _"please wait,_ low battery" then I assume you already have it on charge (or it would say low battery, please connect to power). So leave it on charge until it's full. Unplug it. What happens? How long does the battery last? When exactly does the Apple logo appear and are there any other messages when it does?

    Phil
  • GIYEOH Level 1 Level 1 (0 points)
    It has full battery
  • the fiend Level 5 Level 5 (7,885 points)
    GIYEOH wrote:
    It has full battery

    I think you have misunderstood.

    What I said about the battery was in relation to the post from "Makaroons", and I quoted Makaroons in order to make it clear that I was replying to Makroon's post. Despite the fact the both you and Makaroons mention that you are from the Philippines, the text suggests you are not the same person and that you each have a slightly different problem.

    Have you followed the instructions (as I detailed above) for resetting the iPod? If not, do so, what results did you see? One more thing, do not plug the iPod into power at this time - just follow the reset procedure as it's written.

    Phil

    Message was edited by: the fiend
  • James Hubbell Level 1 Level 1 (15 points)
    I have the same problem. Did the 4 times reset, no change. All I get is the Apple logo. Any other way to force some reaction? I tried to synch but no luck. This happened after I synched and it went to the logo once the synch finished. I didn't see if it went to charging state first as I was asleep.
  • the fiend Level 5 Level 5 (7,885 points)
    James:
    Well, the next two options after following my suggestion above (and which I will suggest to GIYEOH after he/she has followed my suggestion);

    After trying the reset procedure, leave the iPod alone, with the logo showing, for at least ten minutes. Does the logo disappear and the iPod re-start? If not, and the logo is still showing, leave the unplugged from power so that the battery drains down. (If the logo is displayed, the battery is being used and it will run down.)

    Once the battery has run down, check by trying to re-start the iPod. Only when there is no reaction at all can you then plug it into power. It takes about thirty minutes before the iPod responds and you then need to leave it to charge up. What happens?

    Phil
  • James Hubbell Level 1 Level 1 (15 points)
    Hi. Thanks for responding. I thought I'd get an e-mail telling me someone responded.

    Anyway. I left it alone with the logo showing for +10 minutes. The only noticeable change is the logo dims down. The logo stays until the battery runs down.

    Once the battery ran down, I plugged it into power (this time power from the wall) and let it charge for about an hour. Nothing happened except the Apple logo shows at normal brightness. I've done this previously by charging it from USB with the same result.

    Anyway, I don't know of any more options except have someone open it up. Unless you have a step 3 or more to pass along? ::hopeful look::

    Jim
  • the fiend Level 5 Level 5 (7,885 points)
    James Hubbell wrote:
    ... I thought I'd get an e-mail telling me someone responded.

    You will if your Settings are correct. Go to *My Settings* and check that you have selected the subscribe and email options that suit you. (Remember to click the Save button!)
    Once the battery ran down, I plugged it into power (this time power from the wall) and let it charge for about an hour. Nothing happened except the Apple logo shows at normal brightness.

    Well, providing the battery was fully run down, once power is restored to it, the iPod should start up correctly. All I can suggest is try another reset after the battery has run down and been recharged. If that fails, does iTunes recognise it now? Probably not, but if it does, try a Restore but be aware that a Restore will remove all the content from the iPod.

    If that fails, I suggest you create a new post of your own so that anyone who has already read this thread realises that you still have a problem.

    Phil
  • James Hubbell Level 1 Level 1 (15 points)
    First, thanks for the suggestions. My settings say send me an e-mail but it still didn't work for your response. Do you know if opening the ipod can force a turn-on thru some direct means? I'm not going to do that but maybe an iPod repair place can do it.

    I guess I'll create a new post and go from there.
  • the fiend Level 5 Level 5 (7,885 points)
    James Hubbell wrote:
    Do you know if opening the ipod can force a turn-on thru some direct means? I'm not going to do that but maybe an iPod repair place can do it.

    Assuming you're talking about a reputable repair place (as opposed to soemone with a hammer!), I wouldn't spend time worrying about how a repair place would fix it - simply that they do fix it.

    Authorised repair centres will have test equipment that can sort out iPod porblems, although not every single problem of course. It's beyond them to fix an iPod that's been chucked into water and then run over by a vehicle. (Yes, there have been posts asking!)

    Try a new post. Good luck.

    Phil