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hearing devices not showing up sequoia

Macbook Air with M1 chip. Sequoia 15.1.1.

When I go to accessibility in system setting there is no tab for hearing devices. Under hearing there is only Audio, RTT, Captions and Live Captions.


I want to pair my Beltone hearing aids that are compatible but that option is not here.


Help please.

Posted on Dec 6, 2024 9:06 AM

Reply
1 reply

Dec 8, 2024 4:51 PM in response to E56789

Hi E56789,

welcome to the Apple (user-to-user) Community!


Re: "hearing devices not showing up sequoia : Macbook Air with M1 chip. Sequoia 15.1.1

When I go to accessibility in system setting there is no tab for hearing devices.

Under hearing there is only Audio, RTT, Captions and Live Captions."


Seems you are looking in the right place: "Apple menu > System Settings,

click Accessibility in the sidebar, then click Hearing Devices. (You may need to scroll down.)"

(from: Change Hearing Devices settings for accessibility on Mac - Apple Support)

_____________________________________________________

Re: I want to pair my Beltone hearing aids that are compatible


Trouble-shooting: Seems not all M1 computers are hearing-aid compatible:

As you likely know : From Apple Support's List of Made for iPhone hearing devices - Apple Support

The Belltone Hearing Aids with an asterisk (*) beside are compatible with Mac (using bidirectional streaming).


We do not know which Belltone hearing aids you are trying to pair:

Article says: "MFi hearing devices marked with an asterisk (*) in the list above use bidirectional streaming, which allows you to talk hands-free. MFi hearing devices without an asterisk use unidirectional streaming."

  • Beltone Achieve*
  • Beltone Amaze
  • Beltone Benefit*
  • Beltone Boost
  • Beltone Boost Max
  • Beltone Boost Plus
  • Beltone Boost Ultra
  • Beltone Celebrate*
  • Beltone First
  • Beltone Imagine*
  • Beltone Legend
  • Beltone Serene*
  • Beltone Silk
  • Beltone Rely
  • Beltone Trust

_______________

Mac Compatibility :

To pair hearing aids with a MacBook Air:

If you scroll to the bottom of above article, says you need :

  • MacBook Air introduced in 2022 or later using macOS Sequoia 15 or later

(ie: Supports hearing devices that use unidirectional streaming)


  • MacBook Air introduced in 2022 or later using macOS Sonoma 14 or later

(ie: Supports hearing devices that use bidirectional streaming)

_________________

If you need to check your Mac for compatibility you can: Identify your MacBook Air model - Apple Support

or use Apple menu > About this Mac (ie: to find the year of manufacture)


All the best :-)

hearing devices not showing up sequoia

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