Iphone 16 not discovering my old AirPod Max

When trying to sync my old AirPod Max to my new iPhone 16, it is unable to discover my device. How do I correct this?


Thanks,

Cassandra


AirPods Max

Posted on Dec 7, 2024 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2024 2:59 PM

Try and reset the AirPods Max and set them up anew to see if the issues persist


If your AirPods aren’t working correctly after you restart them, you can return them to their factory settings.

  • AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time, until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).


1 reply
Question marked as Top-ranking reply

Dec 7, 2024 2:59 PM in response to cassacoff959

Try and reset the AirPods Max and set them up anew to see if the issues persist


If your AirPods aren’t working correctly after you restart them, you can return them to their factory settings.

  • AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time, until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 16 not discovering my old AirPod Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.