Lost my iPhone & forgotten my iCould email

A different iPhone has been lost in my family and I was mostly certain of their iCloud account's password but I can't find the email whatsoever after trying to login & reset under every single possible email that they have. Is there any other possible way to be able to solve this as I also can't even sign in with their phone number as it states that an account doesn't exist, whilst after guessing the password for their phone number's account numerous times it is locked.

iPhone 13 Pro

Posted on Dec 7, 2024 11:44 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2024 1:45 PM

This article tells you the various ways you can try to discover your forgotten Apple ID --> If you forgot your Apple Account primary email address or phone number - Apple Support Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top. Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This article outlines what to do If you forgot your Apple ID password --> If you forgot your Apple Account password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support



3 replies
Question marked as Top-ranking reply

Dec 7, 2024 1:45 PM in response to JSheph

This article tells you the various ways you can try to discover your forgotten Apple ID --> If you forgot your Apple Account primary email address or phone number - Apple Support Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top. Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This article outlines what to do If you forgot your Apple ID password --> If you forgot your Apple Account password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support



Dec 7, 2024 11:48 AM in response to JSheph

Have you spoken with Apple yet?


My suggestion would be to go to a nearby Apple Store and as to speak with customer service. Over the phone, explaining and waiting for a representative can be time consuming. Also in person, you could discuss with them the possible information associated with the account. Such as location of where the account was made, last name of the person, first name, or anything associated with the email. I’m almost positive they can search their system for keywords including that of the first and last name.


Hope this helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost my iPhone & forgotten my iCould email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.