Why am I unable to connect with WiFi using my own Apple ID?

Question

Why am I unable to connect with WiFi using my own Apple ID?

I can’t connect to wifi using my Apple ID cloud account but can connect to WiFi with a different Apple ID cloud account please help

[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Dec 8, 2024 12:58 AM

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Answer 1

Dec 8, 2024 7:45 AM in response to sandra from ceret france

People use the term "reset" very loosely. What exactly did you do?

As stated in another response, connecting to WiFi itself has nothing to do with your Apple Account. Your WiFi password is something you set and would be the same no matter what brand of equipment you are using.

Now if your connecting to WiFi actually is successful but you are then having problems signing into an Apple service, then you need your account password. You are not providing enough detail for us to tell if this is what the actual problem is.

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Answer 2

Dec 8, 2024 4:12 PM in response to sandra from ceret france

Remove the VPN profile entirely. AppStore - Apple Community

Was this the network settings instructions you followed? Reset iPhone settings to their defaults - Apple Support

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.

This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support

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Answer 3

Dec 9, 2024 8:21 AM in response to sandra from ceret france

I can't think of a way that a specific Apple Account would affect your being able to connect to WiFi unless you were using ScreenTime on that account and you had blocked WiFi access on devices signed into that account.

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Answer 4

WheelieNick

Level 8

46,025 points

Dec 8, 2024 1:57 AM in response to sandra from ceret france

This is very weird as. the wifi connection is not dependent on your apple account. Have you tried the instructions in this article to see if they will help you any further?

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

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Answer 5

Dec 8, 2024 2:35 AM in response to WheelieNick

Thank you but I have already followed those instructions. Let me explain I have iPhone, iPad and Apple TV all using the same Apple ID +iCloud and I reset the iPhone just reset not erase after the reset I tried wifi could see my server but wouldn’t accept my password and this happens on iPhone ipad Apple TV. We have another iPhone and iMac with a different Apple account and haven’t lost wifi. I haven’t lost wifi when I use my fire stick or my smart tv.

So now I’m not sure what to do. I feel it must be something to do with my Apple account anybody out there who can help, thanks.

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Answer 6

Dec 8, 2024 9:08 AM in response to Limnos

Thank you reply.

I had trouble watching Netflix it said I was using VPN or Proxy, I wasn’t using VPN or proxy it was turned off. Netflix told me to reset my iPhone which I did via settings then to General down to Transfer or Reset iPhone. When phone came back on wifi not connected password for wifi would not work and could not share. I know the wifi password is the same no matter what.

I’m not connecting to WiFi

successfully and I’m not aware I’m having problems signing into my Apple account or services I use face recognition so need for password . I am using 4G because I have no internet but I can access all Apple services iCloud, App Store iMessage etc

Can you explain to me why I have a working WiFi with a different Apple account different email address and telephone number.

Thanks

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Answer 7

Dec 9, 2024 1:08 AM in response to Limnos

I’ve done as you suggested still no internet.

Do you think I’ve a problem with my Apple account and not my network as my husband with a different Apple ID can connect to network wifi with no problem.

Thank for replying to my post. We do have an approved apple shop close to me if I can’t get a solution.

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Why am I unable to connect with WiFi using my own Apple ID?

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