Forgotten password/different Apple ID

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Forgotten password/different Apple ID

I have inaccessible .m4p iTunes music purchased using an old Apple ID, the password to which I have forgotten. To further complicate things, the ID is an email address that is no longer working, so attempts to change the password (which involve getting an email sent to that address) don't work. I do have iTunes Matching, but have been unsuccessful in trying to add the protected songs to my current library. Appreciate any suggestions as to how I can regain access to the music.

iPhone 12

Posted on Dec 8, 2024 9:58 AM

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Answer 1

Top-ranking reply

varjak paw

Level 10

182,692 points

Dec 8, 2024 10:13 AM in response to agincourt_1415

If the tracks were somehow deleted and you don't have a backup of them somewhere, then you'll either need to find a way to recover the Apple Account through which those tracks were purchased or you will need to purchase them again. To try and recover that account, start here:

https://iforgot.apple.com/

If you are unable to recover the account via the site, you'll need to contact Apple Support for further assistance.

Regards.

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Answer 2

Dec 8, 2024 7:02 PM in response to agincourt_1415

It is not required to have access to the email address of your previous Apple ID in order to change the Password. In fact, it does not even need to be a working email address. If your previous Apple ID had two factor authentication, then you can use Account Recovery.

How to use account recovery when you can’t reset your Apple Account password - Apple Support

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Answer 3

Dec 8, 2024 6:51 PM in response to agincourt_1415

Thanks for the reply, Varjak.

i do have the files; they just can’t be played because my computer isn’t authorized for them (and can’t be, because the credentials are unusable. I don’t believe the ISP I was using then even exists anymore.)

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Forgotten password/different Apple ID

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