Apple can access my privacy data but I can’t?
Recently I've been having trouble with Apple Music pushing me notifications about new music from artists I've never listened to. I called support and their engineers responded by claiming I did indeed like all these artists, and that's why I'm getting the notifications.
Naturally I requested a copy of my media services data on privacy.apple.com and after waiting days longer than the estimated time, I eventually get an email saying they could not provide the data I requested.
Why does Apple have instant, on-demand access to my personal data, but I do not? Can anyone shed some light on this process to help me explain how Apple's privacy data request process works?
iPhone 14 Pro, iOS 18