When I log in on my MacBook there are now two profile icons which appear. When I type in my password and click on an icon I often get told that I typed the wrong password and then get timed out after attempting too many login attempts. What is happening and how do I lose that second icon? I am the sole user of this MacBook and the only other device linked to my account is my IPhone.
MacBook Pro 14″, macOS 15.1
Log in with your main/normal account. Go to Settings/Users and Groups. You should see your normal account name and Guest User (account might be on or off). If there are any other users they will appear here. Assuming you have admin privileges with your main account you should be able to edit or delete any other accounts, but don't delete anything unless you know what it is.
Come back and tell us what you see if you need more help once you've done this.
Log in with your main/normal account. Go to Settings/Users and Groups. You should see your normal account name and Guest User (account might be on or off). If there are any other users they will appear here. Assuming you have admin privileges with your main account you should be able to edit or delete any other accounts, but don't delete anything unless you know what it is.
Come back and tell us what you see if you need more help once you've done this.
I'm assuming that Admin is your default account and that it is an administrator account. If it is an administrator account it will say "Admin" in small letters below the main "Admin" name. If you click the i it will say "allow this user to administer this computer" and the switch will be on but greyed out. If it's not an Admin account or it's not your main account then don't delete or change anything and come back here.
Assuming Admin is an admin account then the best thing to do is to log in to the other Admin-with-email account and see what's in there. If you don't know the password then you can reset it by clicking on the i link. If there are any files that you want to keep then you can copy them to the other Admin account by dropping them in its "Public" folder (HD/users/Admin/Public) or you can transfer them via external storage - up to you. Note that if you drop stuff into Admin's Public from Admins-with-email account you'll have to change their permissions when you log back in as your main Admin account. Google or come back here for help if that's an issue.
After you're happy there are no files, music, ,movies, pictures, etc in the admin-with-email account then you can delete the Admin-with-email account.
DON'T DELETE ANYTHING IF YOUR MAIN ADMIN ACCOUNT ISN'T AN Admin account.
Thank you for your prompt reply. I am new to the Apple ecosystem so some procedures are not intituive to me. When I access users and groups I see me listed as Admin and also me listed as Admin with my email name partially showing next to it and the guest user showing as toggled off. When I click on the "info" button the profile icon that shows Admin with my email name next to it opens to show that I can "allow this user to administer this computer", but the other icon with my name does not. Can or should I delete one of these in order to avoid the confussion at sign in?
I was able to log onto my MacBook after numerous attempts and being locked out after too many attempts with...the wrong password? I don't understand why these two profile icons now appear when I initially log on after I completely shut down and why my admin password works with one icon but isn't recconized by the other. When I use my fingerprint to log on after letting the laptop "sleep" I don't have the two profile icons to deal with. I may just shut down by allowing it to sleep rather than shut down completely. I am slightly apprehensive with your advice in that I don't want to lose any files.
Two profile icons at sign in
