Unable to download apps from App Store
When I try downloading any app from the App Store, am directed to iTunes that can review and also telling me how my ID has not been used in the iTunes so it fails.
[Re-Titled by Moderator]
iPhone 7, iOS 15
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try downloading any app from the App Store, am directed to iTunes that can review and also telling me how my ID has not been used in the iTunes so it fails.
[Re-Titled by Moderator]
iPhone 7, iOS 15
How to fix the "Apple ID not yet used in … - Apple Community
This post at that link implies you can do this without actually adding a payment method.
1. Go into https://music.apple.com (if you can't do it on the app, try doing it in your computer).
2. Sign in and accept Terms and Conditions.
3. Go back to App Store and install whatever you want.
If the above does not work, the resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free; e.g.: Sign in to your Apple Account - Apple Support
- "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.
Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple Account - Apple Support but note that Apple Account balance may not be sufficient in this situation.
How to fix the "Apple ID not yet used in … - Apple Community
This post at that link implies you can do this without actually adding a payment method.
1. Go into https://music.apple.com (if you can't do it on the app, try doing it in your computer).
2. Sign in and accept Terms and Conditions.
3. Go back to App Store and install whatever you want.
If the above does not work, the resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free; e.g.: Sign in to your Apple Account - Apple Support
- "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.
Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple Account - Apple Support but note that Apple Account balance may not be sufficient in this situation.
I need help please
Unable to download apps from App Store