Can't login to my Apple Account from App Store

My account has been locked and i couldnt login into my account from appstore. and i'm unable to download any app. Please help me out here.



[Re-Titled by Moderator]

iPhone XS, iOS 18

Posted on Dec 9, 2024 7:43 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2024 6:40 AM

If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


If neither of those are working then you need to provide more information about why they are not working. Simply saying not working isn't telling us anything we can use to help you.

3 replies
Question marked as Top-ranking reply

Dec 10, 2024 6:40 AM in response to Toor001

If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


If neither of those are working then you need to provide more information about why they are not working. Simply saying not working isn't telling us anything we can use to help you.

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Can't login to my Apple Account from App Store

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