I recently purchased an app called pencil sort. It’s 11.99! There was no price quote when out and now I can’t find it anywhere to cancel it. Can you please help?!
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 18
Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.
Notes:
• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.
• Deleting an app does not cancel a subscription.
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund.
If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support
Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.
Notes:
• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.
• Deleting an app does not cancel a subscription.
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund.
If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support
Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
Hi EsperanzaII
welcome to the Apple (user-to-user) Community!
Re: "Cancel Subscription I can’t find! I recently purchased an app called pencil sort. It’s 11.99!
There was no price quote when out and now I can’t find it anywhere to cancel it."
Some apps are free to download, but have in-app purchases available. (Their listing in the app store usually mentions whether or not there are in-app purchases, so you can choose whether to download the app or not.)
Apple support have a video online that may be helpful, in finding the subscription:
https://www.youtube.com/watch?v=8MfjrltahnA
Else, if needed, see the articles (links below) with more detailed info:
What to do: If you want to cancel a subscription from Apple - Apple Support
and / or
View your purchase history for the App Store and other Apple media services - Apple Support
This may or may not be the App (is from the App Store):
https://apps.apple.com/us/app/pencil-sort-color-sorting/id6502805895?platform=iphone
Re: "There was no price quote"
If you wish: you can report to Apple about the app,
and / or .... ask for a refund, which they may or may not approve.
To report a concern about an app, you must provide the URL of the app.
Find the URL for content to report a concern - Apple Support
How to report a problem
https://reportaproblem.apple.com/?s=6
If the money has been deducted (not pending):
You can: Request a refund for apps or content that you bought from Apple - Apple Support
All the best :-)
Unable to cancel subscription in App Store
