Unable to create Apple Account on my new iPhone 16 Pro Max

I bought a new 16 pro max for my friend,

but i cant create a new appleid on it…

i am trying from yesterday


[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Dec 10, 2024 10:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2024 10:59 AM

You bought if for your friend, for from your friend? Did it open to the Hello Page when you powered it on? If it didn't and you bought from some friend, they didn't prepare the phone properly for a new user and they must remove the phone from their account. This link will help --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If they can't do this or are unwilling to do this, return the phone and get your money back.


Again, assuming you bought this phone from someone, read this too --> The All Too Common SAD Reality of Buying … - Apple Community

2 replies
Question marked as Top-ranking reply

Dec 10, 2024 10:59 AM in response to shuhail34

You bought if for your friend, for from your friend? Did it open to the Hello Page when you powered it on? If it didn't and you bought from some friend, they didn't prepare the phone properly for a new user and they must remove the phone from their account. This link will help --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If they can't do this or are unwilling to do this, return the phone and get your money back.


Again, assuming you bought this phone from someone, read this too --> The All Too Common SAD Reality of Buying … - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to create Apple Account on my new iPhone 16 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.