How to Hard reset my iPhone 13

Hello, Fab4fab4!

As Bob Timmons stated, Apple does not use the term “hard reset.”

If you want to force restart your iPhone (force it to turn off and then back on again):

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.

If you want to erase your iPhone (reset it to factory settings):

1. Back up your iPhone onto a separate device.
2. Go to Settings > General > Transfer or Reset iPhone.
3. Tap “Erase all Content and Settings.”
4. If asked, enter your iPhone passcode or Apple Account password.
5. Tap Continue to confirm.

WARNING: You cannot undo this, so make sure that it backed up correctly.

To contact the Official Apple Support in Australia, you can do as Bob Timmons said and call 1300‑321‑456.

I hope this helps!

"Hard Reset" means different things to different people. Apple does not usually use the term "Hard Reset".

By "Hard Reset", do you mean that you want to "erase" the phone......or......perform what is known as a "forced restart"?

Try......1300‑321‑456

Get support via phone or chat,

Contact Apple Support on 1300‑321‑456.