Iphone randomly turning off and back on

I have an Iphone 15 pro and ever since updating to IOS 18.1.1 my Iphone has randomly been turning off and back on.

iPhone 15 Pro, iOS 18

Posted on Dec 10, 2024 4:23 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2024 4:28 PM

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation. Otherwise, if the phone is still restarting at random......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

1 reply
Question marked as Top-ranking reply

Dec 10, 2024 4:28 PM in response to TheWildHans

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation. Otherwise, if the phone is still restarting at random......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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Iphone randomly turning off and back on

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