Y-Disk app incompatibility with iPhone 16 and Verilux flash drive

Hi, I am having iPhone 16 Pro. I purchased Verilux® 256 GB Flash Drive for the data transfer purpose.

I tried using this with help of Y-Disk application. However Y-Disk failed to detect the flash drive everytime and popped up message: "usb has not been plugged in"

I ensured all permissions are granted to the app. Also followed all YouTube advices and could not find anything which confirms that Y-Disk app could detect the flash drive. Whereas, the iphone file app shows the flashdrive, but the Y-Disk drive does not show the same. Hence the files can not be transferred from phone to flash drive and vice versa. Can anyone please suggest the resolution / if it worked for anyone?


Also please advise what is the BEST WAY to transfer large sized video / audio files from iPhone 16 Pro to Windows Laptop (not Mac Book).


Thanks in advance !


Regards

RB




[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Dec 10, 2024 9:33 PM

Reply
2 replies

Dec 26, 2024 5:03 AM in response to ramprapanna

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



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Y-Disk app incompatibility with iPhone 16 and Verilux flash drive

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