Some keyboard shortcuts not functioning on my iMac

I can no longer do shift/r (though can do permanent shift/R) and can't do cmd/v but can do cmd/c and cmd/x. Tried booting into safe mood to no avail. any other ideas please??


[Re-Titled By Moderator]

iMac 27″, macOS 14.6

Posted on Dec 11, 2024 8:12 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2024 9:28 AM

Try restarting in Safe Mode with the keyboard plugged into its charging cable which is also plugged into the back of the computer. Then restart normally and test. Failing that, try the following:


The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Start up your Mac in safe mode - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


And if that does not work, replace the keyboard.

3 replies
Question marked as Top-ranking reply

Dec 11, 2024 9:28 AM in response to ceb52

Try restarting in Safe Mode with the keyboard plugged into its charging cable which is also plugged into the back of the computer. Then restart normally and test. Failing that, try the following:


The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Start up your Mac in safe mode - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


And if that does not work, replace the keyboard.

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Some keyboard shortcuts not functioning on my iMac

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