Final Cut 11.0 not importing .mp4 files when set to import to library.

I believe I have found the problem. I was using a SAMSUNG T9 SSD with files recorded from an atem switcher. I did not reformat the drive after purchase, and was using the original format that came on the drive (exfat) which if you look at the info under sharing it has "customized" sharing permissions(?) So if you're using one of these drives out of the box, FCP11 will not bring the files over, and will make it an alias no matter what you do. I dragged the files off the SSD and onto my desktop (which will work) then imported them in and they transferred over just fine. If you try to import from the Samsung T9, it will not, and will not give you any error messages also, no matter how hard you try or setting to copy to library. It just won't do it. Lesson learned, always format your ssd, even if it's new. Check your ssd sharing permissions on your external ssd, or maybe it's just exfat formatting (?) I'm not a techno wizard so it still may be something else particular with these drives. Samsung and Apple never liked playing well together. I blame Samsung.....

Please give the complete specs of the media. Can you describe exactly what your import process is, where you’re importing from, and where you’re importing to? How much free space do you have on all your drives, system, and external?

Bear in mind that import preferences in the Settings apply to drag-and-drop importing from a Finder window.

Setting in the Import window only affect what you import there.

The two can be different.

And what Tom said.

I'm having this same problem also. I imported .mp4 files from the media import window, have checked the button to copy files to library, but it will not. My library settings also are set to store in the library which is on one external drive. The files I'm importing are on another external drive. I've tried everything to get these files stored into the library, (Consolidate) but FCP11 refuses to bring them over. I've never had this problem before. Seems the only way to get these onto the other hard drive is to manually drag them onto the other SSD. Unless I want to keep them outside the library. Glitch? Anyone else replicate problem?

I'm having this same problem also.

Even though the symptoms are the same, I don't know if "last replicator" and "Lance Mcvickar" have the same import settings, drive formats, etc. I think it will be difficult to investigate the cause unless detailed information is provided.

Both of you should answer Tom's questions by showing screenshots.

I've seem this issue mentioned in another forum. It may be a bug. Fill out the feedback form. Once your storage location is set, and your Import settings are correct, it should just work.

It's always helpful to know complete information to narrow it down to what's needed to reproduce the problem when an issue is being seen only by a certain number of users and is not across all systems.