The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

MacBook Pro showing dead battery but plug in is showing green light

MacBook Pro screen I black showing “powering symbol” but isn’t turning on and the plug-in shows green light indicating a full charge.

MacBook Pro 13″, macOS 11.7

Posted on Dec 11, 2024 6:55 PM

Top-ranking reply

leroydouglas

Level 10

208,450 points

Posted on Dec 11, 2024 9:17 PM

bballgirl9999 wrote:

MacBook Pro screen I black showing “powering symbol” but isn’t turning on and the plug-in shows green light indicating a full charge.

On an Intel Mac you can try resetting the System Management Controller

Reset the SMC of your Mac - Apple Support

and resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support

Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

If you see Service Recommended on your MacBook Air or MacBook Pro - Apple Support

View in context

MacBook Pro showing dead battery but plug in is showing green light

Similar questions