i would like to ask apple support to not proceed with removing my device in my icloud since that phone was stolen in the first place

My iphone 15 pro max was stolen , I did immediately reported to the authorities and lock the device sadly the its pending since device is not connected to the network. Now there is a note that says my device will be removed on jan 4 ,2025. I need help for apple not to remove my device since i did not request it. HELP ASAP

iPhone 15 Pro Max, iOS 17

Posted on Dec 11, 2024 8:16 PM

Reply
1 reply

Dec 12, 2024 4:23 AM in response to Butanski

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


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i would like to ask apple support to not proceed with removing my device in my icloud since that phone was stolen in the first place

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