Cannot add GoDaddy account to Mac Mail SOLVED

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Level 1

4 points

Cannot add GoDaddy account to Mac Mail SOLVED

I was able to contact GoDaddy and they helped me. I wanted to share this because I referenced these forums and was told there's nothing GoDaddy can do, which isn't true today, perhaps a few months ago that was the case. They helped me. I tried everything on my own and was about to cancel my subscription with them. Once I updated to Sequia iOS, it stopped working on both MacMail and Outlook desktop but it's fixed for me now.

You have to go to Safari and open a Private Browsing Window then do the steps as you normally would. Which is add a Mail Account etc. and that weird message you were getting about your strange browser won't show up. I was shocked, this worked! So I wanted to share with anyone else struggling the way I was. Hope this helps!

MacBook Pro (M1, 2020)

Posted on Dec 12, 2024 11:26 AM

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Answer 1

Razi123 Author

Level 1

4 points

Dec 12, 2024 2:05 PM in response to Razi123

Yes, the reason I am posting this solution is because for GoDaddy only, none of those things worked. I deleted the account, tried to add it again and it won't allow it to be added. I also removed extensions, etc. This solution is only for people who also have a GoDaddy account and are getting the message that "Your browser is a bit unusual". No matter what we try, it doesn't allow us. But as i mentioned in my inital post, I contacted support and they helped. For other account types, Yahoo, Gmail, etc. this doesn't happen. GoDaddy is very specific issue.

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Answer 2

leroydouglas

Level 10

202,030 points

Dec 12, 2024 11:48 AM in response to Razi123

Razi123 wrote:

I was able to contact GoDaddy and they helped me. I wanted to share this because I referenced these forums and was told there's nothing GoDaddy can do, which isn't true today, perhaps a few months ago that was the case. They helped me. I tried everything on my own and was about to cancel my subscription with them. Once I updated to Sequia iOS, it stopped working on both MacMail and Outlook desktop but it's fixed for me now.

You have to go to Safari and open a Private Browsing Window then do the steps as you normally would. Which is add a Mail Account etc. and that weird message you were getting about your strange browser won't show up. I was shocked, this worked! So I wanted to share with anyone else struggling the way I was. Hope this helps!

GoDaddy does not handle email any longer—

it has been subbed out to Microsoft 365 Email Essentials Basic...maybe that is a clue.

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Answer 3

lkrupp

Level 7

24,297 points

Dec 12, 2024 2:11 PM in response to Razi123

"You have to go to Safari and open a Private Browsing Window..."

This sounds like you have Private Relay active on your Mac which is Apple’s version of a kind of miniVPN.

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Answer 4

Razi123 Author

Level 1

4 points

Dec 12, 2024 12:25 PM in response to Razi123

Yes you are correct, but it's been Microsoft 365 Email Essentials Basic for some time.... all year and it worked until I updated my iOS about 10 days ago. But perhaps the root cause, yes could be what you're saying. I dunno.

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Answer 5

lkrupp

Level 7

24,297 points

Dec 12, 2024 1:33 PM in response to Razi123

I had a similar issue with my gmail account. The solution? Deleted the gmail account and then reestablished it.

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