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Apple Pay freezing and slow identity verification on my iPhone X

I have a iPhone X, every time when i try to open the wallet app it opens and is never loading it remains a white screen. When I go to the settings to “Wallet & Apple Pay” and I press that option the whole settings app freezes and I got to close it and open it back. Other thing that is odd is that every time when I want to install a new app or make a payment to something that includes the apple store (buy apps; subscription.. etc) it takes a very long time to get the option to verify my identity and It’s just like a loading screen( I can’t exit the app when this happens. If i want to i can turn off my phone and the. back on but if i don’t do this it will stay like that until the option to verify my identity shows). Please if someone knows what this is help a friend out :D cheers


this is the link of a yt video where i filmed all of the above to be more explicit: https://youtube.com/shorts/8RrfvbaDT_I?si=VSh1Y8tG5nMqITtR



[Re-Titled by Moderator]

iPhone X

Posted on Dec 12, 2024 12:04 PM

Reply
10 replies

Dec 16, 2024 5:19 AM in response to mc_matei

Try resetting your network settings.


Reset your network settings


If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.


If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.


This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Apple Pay freezing and slow identity verification on my iPhone X

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