Unable to identify the sender on Apple Mail post iOS 18.2 update

Since upgrading to iOS 18.2, the Mail app's "Primary" category shows all of my past emails as "No Sender, No Subject".


New emails appear to be fine, but anything before is showing this way.


Is this a known issue? Has anyone found a fix?


[Re-Titled By Moderator]

iPhone 12 mini, iOS 18

Posted on Dec 12, 2024 12:51 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2024 8:28 PM

I just went through that. Had to go into settings, find mail app (which was actuallly missing before I reset my ipad) find the email address I was getting the “no sender” on, delete them from ipad, and then add them again. Very tedious, becasue the new password app is awful too and to find yahoo you can’t just search for yahoo, since it’s part of my username for so many other apps. So have to scroll down to the y’s. And I have 8 email addresses so it took awhile. Make sure you save the adding. Make sure you have all the parts of your mail accounts (like reminders, contacts, etc) backed up to iCloud first though. Then I had to close the mail app and things look ok now.


[Edited by Moderator]

3 replies
Question marked as Top-ranking reply

Dec 12, 2024 8:28 PM in response to katalbers

I just went through that. Had to go into settings, find mail app (which was actuallly missing before I reset my ipad) find the email address I was getting the “no sender” on, delete them from ipad, and then add them again. Very tedious, becasue the new password app is awful too and to find yahoo you can’t just search for yahoo, since it’s part of my username for so many other apps. So have to scroll down to the y’s. And I have 8 email addresses so it took awhile. Make sure you save the adding. Make sure you have all the parts of your mail accounts (like reminders, contacts, etc) backed up to iCloud first though. Then I had to close the mail app and things look ok now.


[Edited by Moderator]

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Unable to identify the sender on Apple Mail post iOS 18.2 update

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