Apple Devices 1.5.2.58 (1.1282.14849.0) on Windows 11 24H2
Apple Devices for Windows recently updated to Apple Devices 1.5.2.58 (1.1282.14849.0) this morning and it no longer recognizes my iPad M4 Pro because AMPDevicesAgent.exe keeps crashing every time I open Apple Devices for Windows app. I can't sync or backup to PC. The crash occurs whether the iPad is connected to the PC or not. It crashes every time the Apple Devices app is opened.
Source
AMPDevicesAgent
Summary
Stopped working
Date
12/13/2024 1:18 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\WindowsApps\AppleInc.AppleDevices_1.1282.14849.0_x64__nzyj5cx40ttqa\AMPDevicesAgent.exe
Problem signature
Problem Event Name: MoAppCrash
Package Full Name: AppleInc.AppleDevices_1.1282.14849.0_x64__nzyj5cx40ttqa
Application Name: praid:AMPDevicesAgent
Application Version: 1.5.2.58
Application Timestamp: 6757d7a9
Fault Module Name: AMPDevicesAgent.exe
Fault Module Version: 1.5.2.58
Fault Module Timestamp: 6757d7a9
Exception Code: c0000005
Exception Offset: 00000000003eec27
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 7dcd
Additional Information 2: 7dcda09f4d834b016191e01f2efdbce5
Additional Information 3: 261f
Additional Information 4: 261f0b0b1cb543fd2827fdf1fd5fafe9
Extra information about the problem
Bucket ID: 5e88f1b8ecf120d40144bc719f1dcf70 (1244326593247956848)
iPad Pro, iPadOS 18