Level 1

33 points

Persistent "Zoom is Accessing Your Screen" Notification After macOS 15.2 Update

I am reaching out regarding an issue I’ve been experiencing after updating my Macbook Air to macOS 15.2 Ever since the update, I keep receiving a persistent notification stating:

"Zoom.us has accessed your screen and system audio XX times in the past 30 days. You can manage this in settings."

This notification appears as a pop-up every single minute while I am using Zoom to share my screen. However, there is no indication of an issue with Zoom's permissions or its functionality—screen sharing works perfectly fine.

The notification seems to be triggered by macOS's privacy features, but this behavior did not occur in macOS 15.1.1 or earlier versions. The repetitive nature of this pop-up is very distracting and disrupts my workflow.

Here are the steps I’ve already tried to resolve this issue:

Verified Zoom’s permissions under System Preferences > Security & Privacy > Screen Recording (Zoom has full access). Disabled and re-enabled the permissions of Zoom also.
Updated to the latest version of Zoom.
Customized notification settings under System Preferences > Notifications to no avail. (disabled and re-enabled zoom notifications, tried banner and other notification types for zoom.)
Tried focus mode (do not disturb)
Restarted my Mac
Tried a couple of third party apps like "muzzle"

When i click the notification this opens:

Unfortunately, the issue persists despite these steps. The constant pop-ups make it challenging to use my Mac effectively during Zoom meetings.

I'm considering to downgrade 15.1.1 if possible. or disable the notification and widget center if possible. Since I'm giving online classes on zoom with screen share on, this repetitive pop up distracts the students.

Could you please provide guidance on how to resolve this? Is this behavior intentional in macOS 15.2, or could it be a bug? Any assistance would be greatly appreciated.

Thank you for your time and support.

MacBook Air (M1, 2020)

Posted on Dec 13, 2024 11:33 PM

Top-ranking reply

WhyDoesAppleLie

Level 1

18 points

Posted on Dec 31, 2024 10:31 AM

So, I also had this issue and went to Apple Support chat to try and fix it. Problem persisted when restarting in safe mode but did not persist when I created a new account on the computer. They had me uninstall and reinstall Zoom (which was up to date prior to this), and doing that did in fact resolve the issue.

Hope this helps someone else.

View in context

42 replies

Dec 14, 2024 5:57 AM in response to Hycn

This is happening to me. Perhaps the most aggravating user experience choice I've ever seen, even without the glitching. However, the fact that this pops up every second or two and makes the top right of the screen unusable is unacceptable.

https://youtu.be/njA6mam_Bgw

fuadi

Level 1

15 points

Dec 19, 2024 1:29 PM in response to Hycn

This is just hideous... APPLE! Please Respond and help the community.

It is taking over keyboard focus.

This is affecting simple basic workflows.

I can't share anything while using zoom.

Disabling apple Intelligence is not helping.

pogster

Level 5

5,123 points

Feb 12, 2025 8:13 PM in response to kerily224

kerily224 wrote:

This is not just a zoom issue. It happens with Slack and with Teams as well. Any application that uses screen sharing. Really really annoying. Please fix it Apple!!!!!

Apple is not going to see your plea. This is a user to user forum only. If you want Apple to be aware contact them here: How to contact Apple

Feb 18, 2025 2:43 AM in response to davesegreto

Incredible! That GitHub nag remover sketched me out and I didn't want to use it either. Your method has worked for me so far for both Bartender and Xnapper which were the apps causing me trouble, thank you so much for sharing!

icaremp

Level 1

0 points

Mar 2, 2025 3:14 AM in response to Hycn

You use a APP that's dubious and you wonder why you get these results?

All your personal data sent to their servers! Every email address it finds on your system, every face recognised photo, every website you've ever visited! All your address book!

THERE'S NOTHING FREE ABOUT ZOOM!

grzesir

Level 1

18 points

Mar 23, 2025 1:46 PM in response to davesegreto

I really wish this worked, it just brings back the file again.

Whoever made this design choice needs to get fired ASAP. I've been trying to fix this for days and NOTHING works. I started spamming Apple using their "Feedback Assistant" app, adding feedback like 20x and used ChatGPT to slightly modify the text each time, I'd suggest others to do the same. Maybe that will actually get their attention.

Or maybe I should fly to SF and litter their Apple campus with screenshots of this notification so that they know how it feels?

grzesir

Level 1

18 points

Mar 23, 2025 1:50 PM in response to Hycn

Anyone here live in SF? If yes I will pay you $200 to litter their Apple campus with screenshots of this notification so that they know how it feels. Not kidding, message me and I will send you the money

Mar 24, 2025 8:50 AM in response to grzesir

Yeah, that file is regenerated automatically, but the date within the file needs to be in the future as opposed to in the past.

So far, deleting the file has worked for everybody, BUT with different styles of doing it.

Some people needed to ensure that they quit Zoom and other screen sharing apps first. Some people needed to restart. Some people needed to do both. However, it eventually worked.

My recommendation here is to do this:

Quit all applications. Not clicking the X, but actually CMD-Q. Quit everything.
Restart your computer.
Login and then delete the file as the first thing.
Feel free to view the file after it is rebuilt. Ideally, the dates in it will be in the future.

sheyaln

Level 1

8 points

Apr 10, 2025 5:41 PM in response to davesegreto

Which prompt is this for?

The Github script you mentioned seems to address only the former, and the latter isn't really effective for me (I'm assuming because I'm trying on Macs enrolled in an MDM).

Dec 14, 2024 12:24 PM in response to Hycn

I think we have to turn off the Apple Intelligence Report. I tried it during Zoom, and the notifications don't appear...so far.

Dec 18, 2024 8:47 AM in response to Hycn

It is soooooo annoying. Please do something.

Dec 31, 2024 7:05 AM in response to Hycn

Still running into this with Zoom. I've tried the "change the date" trick, and the github tool, but no luck. Very annoyed.

Dec 31, 2024 3:10 PM in response to WhyDoesAppleLie

Okay. This is working...so far. Thanks!

Jan 13, 2025 1:48 PM in response to Hycn

The Nag Remover GitHub script worked perfectly for me too! Thanks @jaishankark!

Jan 24, 2025 4:51 AM in response to Hycn

I'm here to say that the GitHub script worked perfectly for me!

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Persistent "Zoom is Accessing Your Screen" Notification After macOS 15.2 Update