Persistent "Zoom is Accessing Your Screen" Notification After macOS 15.2 Update

I am reaching out regarding an issue I’ve been experiencing after updating my Macbook Air to macOS 15.2 Ever since the update, I keep receiving a persistent notification stating:


"Zoom.us has accessed your screen and system audio XX times in the past 30 days. You can manage this in settings."

This notification appears as a pop-up every single minute while I am using Zoom to share my screen. However, there is no indication of an issue with Zoom's permissions or its functionality—screen sharing works perfectly fine.


The notification seems to be triggered by macOS's privacy features, but this behavior did not occur in macOS 15.1.1 or earlier versions. The repetitive nature of this pop-up is very distracting and disrupts my workflow.


Here are the steps I’ve already tried to resolve this issue:

  1. Verified Zoom’s permissions under System Preferences > Security & Privacy > Screen Recording (Zoom has full access). Disabled and re-enabled the permissions of Zoom also.
  2. Updated to the latest version of Zoom.
  3. Customized notification settings under System Preferences > Notifications to no avail. (disabled and re-enabled zoom notifications, tried banner and other notification types for zoom.)
  4. Tried focus mode (do not disturb)
  5. Restarted my Mac
  6. Tried a couple of third party apps like "muzzle"


When i click the notification this opens:


Unfortunately, the issue persists despite these steps. The constant pop-ups make it challenging to use my Mac effectively during Zoom meetings.


I'm considering to downgrade 15.1.1 if possible. or disable the notification and widget center if possible. Since I'm giving online classes on zoom with screen share on, this repetitive pop up distracts the students.


Could you please provide guidance on how to resolve this? Is this behavior intentional in macOS 15.2, or could it be a bug? Any assistance would be greatly appreciated.

Thank you for your time and support.

MacBook Air (M1, 2020)

Posted on Dec 13, 2024 11:33 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2024 1:29 PM

This is just hideous... APPLE! Please Respond and help the community.


It is taking over keyboard focus.


This is affecting simple basic workflows.


I can't share anything while using zoom.


Disabling apple Intelligence is not helping.

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Mar 16, 2025 9:00 AM in response to Dusty_White

I'm going to restate what many others in this discussion have stated in different ways as the simple fix:


1) Restart your Mac

2) Quit Zoom if it launches on login (also quit any other app that uses screensharing)

3) Select the following path and and copy it to the clipboard

~/Library/Group Containers/group.com.apple.replayd

4) Open Finder

5) Choose "Go" > "Go to Folder..." from the Finder menu

6) Paste the clipboard into the box and then press the [return] key

7) From within the folder that opens, move the file called "ScreenCaptureApprovals.plist" to the Trash

8) Restart your Mac

9) Use Zoom screensharing

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Feb 12, 2025 8:13 PM in response to kerily224

kerily224 wrote:

This is not just a zoom issue. It happens with Slack and with Teams as well. Any application that uses screen sharing. Really really annoying. Please fix it Apple!!!!!

Apple is not going to see your plea. This is a user to user forum only. If you want Apple to be aware contact them here: How to contact Apple

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Mar 24, 2025 8:50 AM in response to grzesir

Yeah, that file is regenerated automatically, but the date within the file needs to be in the future as opposed to in the past.

So far, deleting the file has worked for everybody, BUT with different styles of doing it.


Some people needed to ensure that they quit Zoom and other screen sharing apps first. Some people needed to restart. Some people needed to do both. However, it eventually worked.


My recommendation here is to do this:

  1. Quit all applications. Not clicking the X, but actually CMD-Q. Quit everything.
  2. Restart your computer.
  3. Login and then delete the file as the first thing.
  4. Feel free to view the file after it is rebuilt. Ideally, the dates in it will be in the future.
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Feb 6, 2025 3:05 PM in response to PaulJames19

Within the file, the specific issue appears to be related to this part:


<key>kScreenCaptureApprovalLastAlerted</key>
<date>2025-04-24T08:14:39Z</date>


All dates should be in the future. Any dates in the past means it will re-trigger the Alert immediately.

So, if the file re-creates with a past date, there is likely something running with that information in memory that dumps it right back down to disk.

This is why all machines have to quit any screen capturing applications first, and why some of them also need to do a system restart.


A total guess here... if a machine continues to rewrite an old date, deleting the file from a Safe Mode reboot might solve it. That'd be my next step, anyway.

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Mar 2, 2025 3:14 AM in response to Hycn

You use a APP that's dubious and you wonder why you get these results?


All your personal data sent to their servers! Every email address it finds on your system, every face recognised photo, every website you've ever visited! All your address book!


THERE'S NOTHING FREE ABOUT ZOOM!


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Persistent "Zoom is Accessing Your Screen" Notification After macOS 15.2 Update

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