MacBook Pro displays two small screens on one external monitor

Hi everyone,

I recently purchased two external monitors and use them with my MacBook Pro 14-inch (M1, 2021). I also bought a 15-in-1 USB-C docking station that supports up to 100W charging and is plug-and-play. One monitor is connected via DisplayPort, and the other via HDMI (8K), both plugged into the docking station.


What I want to achieve:

I want to use both monitors as separate displays (Monitor A and Monitor B) while keeping my MacBook closed.

The issue:

  • Both monitors are recognized by the MacBook, but one monitor displays two small screens:
    1. One small area shows a mirror of the MacBook screen.
    2. The other small area shows the output from Monitor A.
  • When I change the main display in the Display Settings, the issue just swaps between the two monitors.

I’d like each monitor to act as an independent display without one monitor showing two small screens.

From what I understand, the MacBook Pro M1 should support two external monitors, but I can’t figure out what’s wrong.


Does anyone know how to fix this? Any help would be greatly appreciated!

Thanks in advance!


[Re-Titled by Moderator]

MacBook Pro 14″, macOS 15.2

Posted on Dec 15, 2024 6:25 AM

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Posted on Dec 15, 2024 2:22 PM

What you are looking for is a Thunderbolt 3 or Thunderbolt dock that supports connecting two external monitors with resolutions of up to 4K @ 60 Hz each.


Sometimes docks will bring out video signals on dedicated DisplayPort or HDMI ports.

Sometimes they will have Thunderbolt daisy-chaining ports or Thunderbolt hub ports that are able to support a USB-C (DisplayPort) display or adapter.

A common arrangement is one dedicated video port + the ability to connect another display via USB-C.


If you see a Thunderbolt dock that supports more than two monitors – beware. It probably uses DisplayPort MST daisy-chaining, or the equivalent, internally. Macs don't support that.

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8 replies
Question marked as Top-ranking reply

Dec 15, 2024 2:22 PM in response to haace

What you are looking for is a Thunderbolt 3 or Thunderbolt dock that supports connecting two external monitors with resolutions of up to 4K @ 60 Hz each.


Sometimes docks will bring out video signals on dedicated DisplayPort or HDMI ports.

Sometimes they will have Thunderbolt daisy-chaining ports or Thunderbolt hub ports that are able to support a USB-C (DisplayPort) display or adapter.

A common arrangement is one dedicated video port + the ability to connect another display via USB-C.


If you see a Thunderbolt dock that supports more than two monitors – beware. It probably uses DisplayPort MST daisy-chaining, or the equivalent, internally. Macs don't support that.

Dec 15, 2024 9:13 AM in response to haace

If this was a 13” MBP with a plain M1 chip, it would only support one external display. Since ir is a 14” MBP, that implies that it has a M1 Pro or M1 Max chip and supports at least two.


I suspect that the issue is that you are using a plain USB-C dock. Macs only support connecting two displays to a dock when that dock is a Thunderbolt one. The symptoms you are seeing are a bit unusual; most people in your situation just see a mirrored display, or maybe a blank one … not one showing parts of two screens. But if this is a plain USB-C dock, that is the issue.

Dec 15, 2024 9:22 AM in response to haace

MacBook Pro (14-inch, 2021) - Technical Specifications - Apple Support


“Simultaneously supports full native resolution on the built-in display at 1 billion colors and:

  • Up to two external displays with up to 6K resolution at 60Hz at over a billion colors (M1 Pro) or
  • Up to three external displays with up to 6K resolution and one external display with up to 4K resolution at 60Hz at over a billion colors (M1 Max)“

Dec 15, 2024 2:37 PM in response to haace

As for a recommended docking station – I don't have a particular docking station in mind, but I would suggest that you consider Thunderbolt docking stations from these three vendors:


Other World Computing

SonnetTech

CalDigit


I do not have personal experience with Thunderbolt docks from any of them – but all three are long-time vendors of high-end Thunderbolt products aimed at Mac users. I believe that in terms of understanding what works well with Macs, and being able to provide good technical support for Mac users, these would be "go-to" vendors you would want to have on your short list.


If you do your own research on their sites (so you can make your questions short and sweet), I assume that any of the three would be happy to answer Mac-related pre-sales questions.


I wouldn't be as sanguine about getting a lot of Mac-related technical support from, say, Dell or HP. They do have some Thunderbolt docks of their own, but for some strange reason, I suspect that supporting Mac customers isn't their top priority …

Dec 15, 2024 2:41 PM in response to haace

This article may be interesting.


Other World Computing – Blog – What’s the Difference Between Thunderbolt 3 and Thunderbolt 4?


I had not thought that there would be any disadvantage to buying a Thunderbolt 4 dock or accessory instead of a Thunderbolt 3 one, but apparently OWC thinks that each has advantages and disadvantages, depending upon the way in which your external devices are going to use data.


The article is dated June 20, 2023 – but I just came across it recently, and I learned some things from it that I had not even heard about before, so I thought I'd pass the link along.

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MacBook Pro displays two small screens on one external monitor

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