Replacing keyboard on 2020 iMac

This 2020 Retina 5K iMac is currently running Sequoia 15.1.1. From the day I started using it in late 2020, the keyboard has just not acted like any of the others from previous Macs. I'm a decent typist, but when I type quickly, the keyboard doesn't consistently pick up all of my keystrokes, and battery life, while never great, is now pretty dismal. I just want to replace it.


I'm looking at this one from Apple - see attached image. Is there any reason that this one wouldn't be compatible with this Mac?


Thanks in advance for your input.

iMac 27″, macOS 15.1

Posted on Dec 15, 2024 8:12 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2024 9:01 AM

dialabrain wrote:

Not according to this…
https://discussions.apple.com/content/attachment/448bb483-bb8f-4146-a022-1a9da5f7e63d


The OP is running macOS 15.1 or later. It is true that touch ID and other Silicone features will not work.


Servent of Cats wrote:

I believe that Apple offers another extended keyboard that does not have Touch ID and whose description does not say that it is for Apple Silicon Macs,


Good point! Instead of that Keyboard, the OP should go with the earlier none Silicone model.

Magic Keyboard with Numeric Keypad for Mac models - Apple


18 replies
Question marked as Top-ranking reply

Dec 15, 2024 9:01 AM in response to dialabrain

dialabrain wrote:

Not according to this…
https://discussions.apple.com/content/attachment/448bb483-bb8f-4146-a022-1a9da5f7e63d


The OP is running macOS 15.1 or later. It is true that touch ID and other Silicone features will not work.


Servent of Cats wrote:

I believe that Apple offers another extended keyboard that does not have Touch ID and whose description does not say that it is for Apple Silicon Macs,


Good point! Instead of that Keyboard, the OP should go with the earlier none Silicone model.

Magic Keyboard with Numeric Keypad for Mac models - Apple


Dec 15, 2024 10:28 AM in response to Old Toad

Addendum: I bought and use the Matias Wireless Aluminum keyboardwith Backlight with my 2017 iMac and with my Silicon Mac Mini M4. And the price is better than the Apple keyboard: $139. It comes in black and aluminum.



The only downside to it is I have to pair it after every shutdown and reboot. But it's easy to do and only takes less than a minute.


I bought it because of an eye condition where it was difficult to see the letters on the Apple keyboard (yeh I know I've lost some of my touch-type skills). The backlit solved my problem. Battery life for the keyboard is 1 year. It has a separate battery for the backlight which can be controlled from 1 (off) to 0 (max).


Just some food for thought.

Dec 15, 2024 12:24 PM in response to macfactsescapeme

The shift key on my original wired magic keyboard broke so I had to find replacement, hated the newer magic keyboards as they have much less elevation, almost flat, and the back lies completely flat on the desk rather than elevated so it felt kinda heavy to move around desk etc. Returned that and instead had good experience so far with the Logitech MX Keys S for Mac - numeric keyboard, backlit, multiple BT connections, sensible elevation, currently about $105 from Amazon. Used this over BT on both 2015 iMac (intel) and 2024 Mac Mini.


https://www.amazon.com/gp/product/B0BXX499PC/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1


Dec 15, 2024 8:59 AM in response to macfactsescapeme

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Dec 15, 2024 12:16 PM in response to macfactsescapeme

Now that I've had a chance to compare the Compatibility list and the T2 Security Chip list, I see some differences.

  • The 2017 iMac Pro has a T2 chip, but is not on the Compatibility list.
  • The 2018 MacBook Pros have T2 chips, but are not on the Compatibility list.
  • The 2019 iMac does not have a T2 chip, but is on the Compatibility list.


It appears that the cutoff is calendar-based:

  • Intel-based Macs released in October 2018 or later are on the Compatibility list. Why they are on the list if this keyboard is "for Mac models with Apple silicon," or why the keyboard has that description if it is supported for use on some Intel-based Macs, is still unclear.
  • Intel-based Macs released before 2018, or earlier in 2018, are not.

Dec 15, 2024 8:47 AM in response to macfactsescapeme

I don’t know whether the presence of some Intel-based Macs on the Compatibility list is a mistake, or not.


I am guessing that Touch ID support takes advantage of the Neural Engine in Apple Silicon Macs, and that that feature definitely won’t work on Intel-based ones.


I believe that Apple offers another extended keyboard that does not have Touch ID and whose description does not say that it is for Apple Silicon Macs,

Dec 15, 2024 10:25 AM in response to macfactsescapeme

macfactsescapeme wrote:

From the day I started using it in late 2020, the keyboard has just not acted like any of the others from previous Macs. I'm a decent typist, but when I type quickly, the keyboard doesn't consistently pick up all of my keystrokes,

In case any of its failings might be caused by bad settings, see


When Keys Don't Behave Correctly - Apple Community


Dec 15, 2024 8:54 AM in response to Servant of Cats

On second thought, the list of supported Intel-based Macs looks suspiciously like the list of Macs with T2 security chips.


if those lists are the same, and the keyboard now has such a high minimum macOS requirement, maybe Apple found a way to add support for Touch ID for Intel-based Macs with T2 security chips … and only for those Intel-based Macs.

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Replacing keyboard on 2020 iMac

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