knger wrote:
even when I shut off my computer or on this MacBook Pro just close it and reopen it the same user page comes up. I can’t get it to move off of that. I need to go to another user page.
Is the your computer bought brand new...?
old issue, new issue, what changed?
If you added multiple user accounts— log out of the account

ref: Switch quickly between users on Mac - Apple Support
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support