How to remove Category icons in iOS 18.2 Mail?

With 18.2 introduction of category inboxes in apple mail, even when selecting list view (top three dots in mail app) to return it to the old format, you still have the annoying new icons representing the categories in front of each email. I'm selecting 'list view' because I don't want to use 'categories' at all. Can the icons be removed from list view so that I can just see a normal/clean email inbox?



[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Dec 16, 2024 4:55 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2025 5:54 AM

Redfethor wrote:

This doesn’t solve the problem, it just replaces it with a different issue. I want to keep the contact photos and get rid of the Apple generated icons for categories. If I get a message from a trusted contact it was much easier to identify previously, now it’s grouped in a category with a badly designed graphic in ugly colors.

That doesn't appear to be possible at this time. Let Apple know what you'd like to see here:


Product Feedback - Apple


Meanwhile, consider one of the many, many other email programs available in the App Store. It's possible that one of them will better suit you.

228 replies

Dec 20, 2024 2:37 PM in response to _leefy

Hello, _leefy!

With 18.2 introduction of category inboxes in apple mail, even when selecting list view (top three dots in mail app) to return it to the old format, you still have the annoying new icons representing the categories in front of each email. I'm selecting 'list view' because I don't want to use 'categories' at all. Can the icons be removed from list view so that I can just see a normal/clean email inbox?


If you are referring to categories, you can turn them off by going to the Inbox view in Mail, then tapping the button on the top right of the screen:

Then, choose List View.


Reference: Use categories in Mail on iPhone - Apple Support


If you are referring to the contact photos, you can do what rosefromulster said and go to Settings > Apps > Mail and go to Message List, then switch Show Contact Photos off.


I hope this helps!

Jan 15, 2025 11:06 AM in response to EJH04

EJH04 wrote:

Hate category inboxes on Apple Mail! How to get rid of it permanently or do I have find another mail service?

You don't have to choose a different email provider, just a different email app. I've never liked the Apple Mail app. I've been using Spark by Readdle for years. I suspect it wouldn't be the one for you, though, as you don't like categories. But there are lots out there. Lots of people like Outlook.

Feb 10, 2025 8:33 AM in response to Mountain_Woman

Mountain_Woman wrote:

I was commenting on a post where the writer wondered if any beta testing was being done. I’m very happy to hear that what the Apple employee told me is nonsense!! Thank you for setting the record straight. 

Back to the matter at hand… I also see no point in the annoying icons in the list view and less of a reason for the icons to be in the individual emails. And maybe in the small print somewhere it says that Apple has the right to dig around in my email, but I’m feeling like my privacy has been violated since an AI agent/program had to dig around in my emails in order to decide what stupid icon to attach to each email. 

Apple is not “digging around in your email”. The icons that appear are avatars of the contacts that sent you email or are derived by interpreting words in the subject of the message.


And, if you read the top-rated post at the top of this very page you will see how to turn off the avatars if you don’t want them.

Mar 2, 2025 9:10 AM in response to haghop

haghop wrote:

Thanks for the useful info. That has fixed the icon issue next to each email in my inbox list.

However, when I open an email the category icons still appear next to the From: To: and Reply To: fields, do you happen to know how to disable that as well?


To turn off message categories, on any inbox tap the ⋯⃝ in the upper right, then tap List View.

Mar 8, 2025 8:23 AM in response to JoyWeaver70

I realize that with 14 pages of replies it is easy to miss the solution that has been posted dozens of times, so here it is again:


To remove the icons in the list view:

  • Open Settings
  • Tap Apps
  • Tap Mail
  • Turn off Show Contact Photos
  • Optionally, turn off Summarize Message Previews


To turn off Categories:

  • Open the Mail app
  • Tap on an inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.

May 2, 2025 8:30 AM in response to Bendus

This has already been posted dozens of times in this thread, but to save you the trouble of looking for it:


To remove the icons in the list view:

  • Open Settings
  • Tap Apps
  • Tap Mail
  • Turn off Show Contact Photos (in the Message List block)
  • Optionally, turn off Summarize Message Previews


To turn off Categories:

  • Open the Mail app
  • Tap on each Inbox
  • Tap on ⋯⃝ in the upper right 
  • Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.

Dec 16, 2024 3:28 PM in response to _leefy

Yeah me too.

"Can the icons be removed from list view so that I can just see a normal/clean email inbox?"


I have my own categorising system which works better so the icons in list view are just wasting space on my iPhone screen.


I think the Category view is a good thing for some people but for _leefy and me any new display feature like this needs to have an "off" button.

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How to remove Category icons in iOS 18.2 Mail?

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