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VPP download from Apple Business Manager not working

I have been working with Apple Business Manager and JamfNow for a short time. Unfortunately, they disconnected. I worked through as far as renewing the volume purchasing program. When I click the VPP download button in Apple Business Manager/payments and billing/ content tokens, no VPP file is created. I have no idea what is wrong. Help

Mac mini, macOS 14.6

Posted on Dec 16, 2024 10:22 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2024 6:40 AM

By any chance are you using Safari to log into ABM?


For about 2 months, Apple's own site does not work with Safari on the VPP token page. This is when you click the Download link. Sigh. Yep. Not working with their own browser.


You have two options:


1: Right click on the download button and choose Download Linked File from the contextual menu.



2: Use a browser other than Safari.


Hope this helps.

4 replies
Question marked as Top-ranking reply

Dec 17, 2024 6:40 AM in response to jonnybrad

By any chance are you using Safari to log into ABM?


For about 2 months, Apple's own site does not work with Safari on the VPP token page. This is when you click the Download link. Sigh. Yep. Not working with their own browser.


You have two options:


1: Right click on the download button and choose Download Linked File from the contextual menu.



2: Use a browser other than Safari.


Hope this helps.

VPP download from Apple Business Manager not working

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