External Monitor Not Waking Up Properly with MacBook Pro M4 Pro (macOS 15.1/15.2)

I recently purchased a MacBook Pro M4 Pro running macOS 15.2 (the issue also occurred on 15.1). I’m using an MSI Optix AG321CQR monitor connected via HDMI using the MacBook’s built-in HDMI port.


When I wake the MacBook from sleep, the monitor doesn’t wake up. The MacBook detects the monitor and behaves as though it’s connected (e.g., I can move the cursor to the external display), but the monitor remains in standby mode, with its power light staying orange (it should turn white when active). If I fully power off and then restart the monitor, it works again as expected.


The monitor works perfectly when connected to a Windows desktop PC and an older Mac running macOS Mojave using the same HDMI cable.


I’ve tried enabling the HDMI CEC feature in the monitor’s settings. With this enabled, the monitor performs a cold restart whenever the Mac wakes from sleep, and it works after the restart. However, this solution is inconvenient and slow.


Apple, please address this issue. Any advice would be appreciated. Thank you!

MacBook Pro 14″, macOS 15.2

Posted on Dec 16, 2024 12:46 PM

Reply
2 replies

Jan 19, 2025 2:56 PM in response to mr1311

Hi @apple can we please have a fix for this as our company has recently deployed the m4 mac pros and they are facing this issue with dell monitors. The users have to constantly plug off and plug in to connect to monitor after the computer goes to sleep. Please provide a update/resolution at your earliest. The issue is not on Lenovo monitors.


Monitor details

Dell U3419W 34 inch

8Bit depth

RGB color format

color space - SDR

refresh rate - 59.97hz

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

External Monitor Not Waking Up Properly with MacBook Pro M4 Pro (macOS 15.1/15.2)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.