Hello. I changed my phone and I can’t see all of my subscriptions . I would like to unsubscribe from the apps that I don’t use but you still charge me. Could you please show me all of my subscriptions ?
[Re-Titled by Moderator]
Sometimes when people change iPhones they make the mistake of creating a new Apple Account. If this is what you did, go back to using the old one. That's where the subscriptions are.
This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support
Notes:
• You might need to scroll down to find the Cancel Subscription button.
• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• Free trials will usually automatically turn into paid subscriptions unless you cancel in time.
• If you don't have an Apple device, see the options near the bottom of the support document.
• Many subscriptions are set to renew automatically until you intentionally cancel them.
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If this is a subscription not made through Apple, “you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.”
If you still can't find a subscription or still have problems, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
Scroll down to where you can request a chat session or a phone call.
Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support
Sometimes when people change iPhones they make the mistake of creating a new Apple Account. If this is what you did, go back to using the old one. That's where the subscriptions are.
This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support
Notes:
• You might need to scroll down to find the Cancel Subscription button.
• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• Free trials will usually automatically turn into paid subscriptions unless you cancel in time.
• If you don't have an Apple device, see the options near the bottom of the support document.
• Many subscriptions are set to renew automatically until you intentionally cancel them.
If you can’t find the subscription that you want to cancel, use this shortcut to jump to the section about what to do. --> If you want to cancel a subscription from Apple - Apple Support If this is a subscription not made through Apple, “you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.”
If you still can't find a subscription or still have problems, contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
Scroll down to where you can request a chat session or a phone call.
Alternatively, see a list of Apple phone numbers around the world ➔ Contact Apple for support and service - Apple Support
Managing auto-renewing subscriptions -
If you want to cancel a subscription from Apple - Apple Support
You might need to scroll down to find the Cancel Subscription button.
Scroll further down the link for instructions for non-Apple devices.
Things about subscriptions;
⁃ Deleting an app does not cancel the subscription.
⁃ A trial subscription must be canceled more than 24 hours before the renewal date or it may renew.
⁃ Many subscriptions are set to renew automatically until you cancel them.
⁃ If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.
⁃ If you don’t see Cancel Subscription, the subscription is canceled and won't renew.
⁃ An expiration date means the current subscription has been canceled but is available to use until that date.
⁃ Use Resubscribe/Renew if you change your mind about canceling the subscription.
If all else fails, check out Apple Subscription Support for articles and contact options;
https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208
M1 Mac mini, macOS 15.2; Watch, series 10 GPS-only, watchOS 11.2; iPhone 16, iOS 18.2; TV 4th Gen, tvOS 18.2; HomePods, audioOS 18.2 and Airport Express w/ Airplay 2
Missing subscriptions on new iPhone
