Issue print PDF files after update to MacOS15.2

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Level 1

4 points

Issue print PDF files after update to MacOS15.2

All attempts to print PDF files results in printing blank pages. The same happens from Preview, Acrobat reader or browsers. I can print word documents but when I save it as a PDF. I can no longer print it. The issue started after upgrading to MacOS 15.2. The issue is not the printer as I can test page successfully and can print word documents. I have reset the printer system a couple of times but to no effect. It seems to me that it must be related to MacOS sequoia. Running a MacBook Pro with M2 chipset.

Help resolve this problem as I see others also struggling with this issue.

MacBook Pro 13″, macOS 15.2

Posted on Dec 16, 2024 11:10 PM

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Answer 1

VikingOSX

Level 10

124,106 points

Dec 17, 2024 11:33 AM in response to MarcelSuteau

I have just saved a Word document (including a complicated equation) as a PDF from Word 16.92 on macOS Sequoia v15.2. That PDF opens and prints just fine from Apple's Preview or Adobe Acrobat Reader 24.005.20320.

This was on an M4 Mac Mini Pro and I had no issues opening or printing PDFs with an M1 MBP M1 Pro, also with Sequoia v15.2. My printer can print a test page too, but it is internal to the printer firmware and does not involve the operating system or installed applications.

If this was an issue with Sequoia or Adobe Acrobat, I would have had printing issues.

What we don't know is what printer model and if it is using vendor drivers compatible with Sequoia, another driver source (e.g. Gutenprint - no Mac application update since 2019), or if it is configured via Apple's AirPrint as a network device.

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Answer 2

Dec 30, 2024 8:24 PM in response to MarcelSuteau

Having the same issue. MacBook Pro with M1 chipset.

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