​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Apple ID not active

I can’t login on my iCloud

it’s saying Apple ID not active

Posted on Dec 17, 2024 12:52 AM

Question marked as Top-ranking reply

Posted on Dec 17, 2024 6:38 AM

If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 is the most direct way (versus “Contact - Official Apple Support”) to get to the people helping you with this,


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support



2 replies
Question marked as Top-ranking reply

Dec 17, 2024 6:38 AM in response to arobieke193

If you see an alert with a Request Access button, you might be able to request access to your account by tapping Request Access. If that does not work, this link —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626 is the most direct way (versus “Contact - Official Apple Support”) to get to the people helping you with this,


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID not active

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.